![]() The result of these 2 scan reports are re-assuring, especially the one from Systemlook, which indicates there are no content that refers to 'dakotaram'. That C clean report will be the one with the most recent Date and time at folder C:\AdwCleaner\Logs Save the file to your system and then Attach that with your reply. Look at the list of reports for the latest date & type "Clean".ĭouble Click that line & it will open in Notepad. In Adwcleaner, click the "Reports" button. Please find and send the Adwcleaner "C" clean report. ( if you do not see it right away, minimized the other open windows, so you can see Adwcleaner).Īllow it a few minutes to finish the Scan. You will then see a main screen for Adwcleaner. Double click Adwcleaner to start it.Īt the prompt for license agreement, review and then click on I agree. Go to the folder where you saved Adwcleaner. Saving to the Downloads folder should be the default on your system. Please close Chrome and all other open web browsers after you have saved the Adwcleaner and before you start Adwcleaner scan.Īdwcleaner detects factory Preinstalled applications too!īe sure to Save the file first, to your system. I would suggest to download, Save, and then run Malwarebytes ADWCLEANER. Just also by the way, the Farbar F R S T reports do not show a mention of " dakotaram ", which is a good sign. You may when you have time, do a new scan with the Kaspersky AV. One other comment by the way, this pc has Kaspersky free antivirus. Question: Which web browser are you now using ? the EDGE browser ? It is a visual clue that it ( Malwarebytes trial-premium real-time protections ) are keeping pc safe. Visually, remember that the block window has a green check-mark. It stopped a outbound attempt to connect to a specific IP 172.64.193.23 The block notice is trying to advise that it STOPPED all harm. Lets not be presuming that the pc has any "trojan" at all. Please attach the ZIP file in your next reply. Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. You will be presented with a page stating, "Get Started!"ĭo NOT use the button “Start repair” ! But look instead at the far-left options list in black.Ĭlick the Advanced tab on the left columnĪ progress bar will appear and the program will proceed with getting logs from your computer. ![]() Now click the left-hand side pane "I do not have an open support ticket" Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click the one on the left marked "I don't have an open support ticket". Once it starts, you will see a first screen with 2 buttons. ![]() Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-1.7.0.827.exe to run the report You may want to close your other open windows so that there is a clear field of view. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.ĭo have patience while the report tool runs. I would appreciate getting some key details from this machine. The web protection / Malwarebytes real-time protection is keeping the pc safe from potential harm. We have to see the detection logs in order to have full details about these Block event notices. Let me know what name you prefer to go by. Endpoint Detection & Response for Servers
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